Privacy Policy

1. Introduction

This Privacy Policy for EV Plus (doing business as "EV+", "we," "us," or "our"), describes how we collect, store, use, and share ("process") your information when you visit our website at ev-plus.com (the "Site"), or when you submit information via our online lead forms to inquire about our EV charging solutions for multifamily and hospitality properties.

EV+ is committed to protecting your privacy. We understand that visitors to our Site, particularly property owners and managers, value their personal and business information. This policy explains what information we collect, why we collect it, and how we safeguard it.

By using our Site or submitting your information, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in two primary ways: information you provide directly to us, and information collected automatically when you use the Site.

A. Information You Provide to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:

• Contact Information: Full name, email address, and phone number.
• Business and Property Details: Company name, job title, property address, property type (e.g., multifamily, hospitality), number of parking spaces, and other relevant infrastructure details necessary to evaluate EV charging feasibility.
• Communications: The contents of any messages you send to our sales or support teams.

B. Information Collected Automatically

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use the information we collect for various business purposes based on our legitimate business interests, the fulfillment of our contract with you (if any), compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

• To Facilitate EV Charging Solutions: To evaluate your property's suitability for our zero-capex charging programs and to contact you regarding your inquiry.
• To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
• To Send Marketing and Promotional Communications: We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
• To Protect Our Site: We may use your information as part of our efforts to keep our Site safe and secure (e.g., for fraud monitoring and prevention).
• To Improve Our Services: To analyze usage trends and determine the effectiveness of our promotional campaigns to improve our Site and customer experience.
• For Legal Obligations: To comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files placed on your device that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

5. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties for their commercial promotional purposes.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Data Analytics Services: (e.g., Google Analytics) to help us understand how the Site is used.
• Email Delivery Services: (e.g., Mailchimp) to send newsletters or marketing communications.
• Customer Relationship Management (CRM) Systems: To manage our leads and customer interactions.
• Cloud Hosting Providers: To host our website and store data securely.

We may also share your information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EV+ or the Site; (b) protect and defend the rights or property of EV+; or (c) act under exigent circumstances to protect the personal safety of users of EV+, or the public.

6. Data Security and Retention

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information.

• Access and Correction: You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected or updated.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions provided by law (e.g., data we are required to keep for legal reporting).
• Marketing Opt-Out: You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing list; however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account or for other non-marketing purposes.

To exercise any of these rights, please contact us at support@ev-plus.com. We will consider and act upon any request in accordance with applicable data protection laws.

California Residents: California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at the address below.

8. Children's Privacy

Our Site and services are directed towards businesses and property owners. We do not knowingly solicit data from or market to children under 13 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Site. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.